Help Center
Find answers to your questions and learn more about our services.
How do I use ParcSync?
Download the app from the App Store or Google Play, create an account, and follow the in-app instructions. You can start finding or listing parking spots right away.
Is ParcSync free to use?
ParcSync is free to download and comes with 2 months of full premium access automatically on sign-up. After your trial, you can continue with all premium features for $2.99/month.
What features are included in the free version?
The free tier includes GPS navigation. Premium features — including real-time parking spot sharing, EV charger locator, and community messaging — are included in your 2-month trial and available via subscription after that.
What cities is ParcSync available in?
ParcSync is available across the entire United States. Wherever there are drivers looking to share or find parking, ParcSync works. Worldwide coverage is planned for v2.
What is a Karma Point?
Karma Points are earned every time you successfully share a parking spot with another driver. They build your community reputation and raise your ranking in the ParcSync network. Higher-ranked users gain more visibility as listers and receive priority in connections.
How does the 4-digit PIN security system work?
When you match with another driver, ParcSync generates a unique 4-digit PIN for that exchange. The lister shares the PIN with the finder to confirm the handoff. This ensures only the matched parties connect — your personal information is never shared.
What EV charging networks does ParcSync support?
ParcSync supports every major EV charging network across the USA and Canada. You can locate available chargers from any provider in real time, regardless of which EV you drive.
How do I list my parking spot?
Open ParcSync and tap List Your Spot. Select your parking type — FREE, MUNICIPAL, or METERED — and confirm at least 15 minutes before you plan to leave. Nearby drivers will be able to discover and connect with you in real time.
What parking spot types can I list?
ParcSync supports three spot types: FREE (no-cost street or private spots), MUNICIPAL (city-managed parking), and METERED (pay-by-meter spots). Choose the type that best describes your spot so drivers know what to expect.
How does GPS navigation work in ParcSync?
Once you connect with a lister, ParcSync provides turn-by-turn GPS navigation directly to the parking spot. No need to switch apps — routing is built in so you can drive straight there.
Is my parking spot guaranteed?
ParcSync operates on a real-time sharing model rather than advance reservations. When you connect with a lister, the spot is being held for you at that moment. We recommend navigating promptly once matched to make sure you arrive in time.
How do I cancel my subscription?
You can cancel your ParcSync subscription at any time through your App Store (iOS) or Google Play (Android) subscription settings. Your premium access continues until the end of the current billing period.
Is ParcSync available on Android?
Yes. ParcSync is available on both iOS (App Store) and Android (Google Play). Download it free and your 2-month premium trial starts automatically on sign-up.
How do I earn more Karma Points?
The primary way to earn Karma Points is to list and successfully share parking spots with other drivers. The more active and consistent you are as a lister, the more points you accumulate and the higher you climb in the community rankings.
How does user-to-user messaging work?
ParcSync includes secure in-app messaging so drivers can coordinate spot handoffs without exchanging phone numbers or any personal information. All communication stays within the app.
What should I do if I encounter a problem?
Contact our support team through the app or by emailing support@parcsync.com. You can also submit a report or feature request via the Support page on our website.